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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 158 customer reviews

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  • 5

    Brilliant service from start to finish, highly recommended

    By Paul Cross on 10 October 2021 | Verified purchase

    We couldn't have asked for a better service from Tee & Waqar at TW Automotive. The car unfortunately encountered a mechanical issue on the way to be delivered to us but the guys got the car diagnosed immediately and had a specialist undertake repairs on the vehicle to ensure that it was back to 100%. They kept us up to date every step of the way and offered a full refund at any point if we decided we had found something else. Day of delivery the guys kept us up to date as they had done previously and went out of their way to get the car to us as soon as the specialist gave the green light on the car. They had it cleaned locally to ensure we took delivery of a sparkling clean car, throughout our dealings with them they have been professional and forthcoming with information, I'd highly recommend TW Automotive to anyone looking to buy their next car.

    Reply from T W Automotive on 10/10/21

    Hi Paul, thank you for your wonderful feedback, we are truly humbled by it. Glad we could fo above and beyond to exceed expectations and get the car 100% for you. We hope both you and your wife get the most of the car, we pride ourselves on customer service and this is second to none for us, and we wish to do business with you again. All the best with your amazing 525D M Sport


  • 5

    By Anonymous on 09 October 2021 | Verified purchase

    Brilliant service very professional

    Reply from T W Automotive on 09/10/21

    Hi, thank you for the feedback. Was great meeting you and was a pleasure providing you with your stunning Vauxhall Insignia.


  • 5

    Highly Recommend!

    By Lucy Gibbons on 04 October 2021 | Verified purchase

    Amazing service, really lovely to deal with and very helpful. Had the car in less than 48 hours after viewing. I highly recommend TW Automotive!

    Reply from T W Automotive on 04/10/21

    Hi Lucy, was nice doing business with you and supplying you with your lovely orange VXR Nurburgring edition, your comments are a joy to read. We wish you all the very best with your new car


  • 5

    By Edward Brown on 02 October 2021 | Verified purchase

    Genuine guys selling a genuine product couldnt have asked for more would highly recommend

    Reply from T W Automotive on 02/10/21

    Hi Edward thank you for taking the time out to rate us so highly and for your kind words. It was a pleasure meeting you and providing you with your stunning Bmw X5. Enjoy ¿


  • 5

    Excellent service and very helpful people

    By James Gano on 20 September 2021 | Verified purchase

    Excellent service and very helpful. Car was immaculate. T W automotive will have a good deal with you on your purchase of your car

    Reply from T W Automotive on 20/09/21

    Hi James, thank you for travelling all the way down with your family to purchase your stunning BMW 525D touring, we wish you and your family well with it and hope it serves you well, we look forward to dealing with you again in the near future, all the best


  • 5

    Top notch customer service!

    By Dylan on 20 September 2021 | Verified purchase

    Travelled down to Luton from Glasgow, had an amazing welcome and experience throughout, the value and customer service offered is beyond average, two honest and trustworthy business partners running a great company. Thanks again.

    Reply from T W Automotive on 20/09/21

    Hi Dylan, was a pleasure dealing with you and supplying you with your one off BMW X5 40D M Sport, we hope you enjoyed your drive back and thank you for such positive feedback its always warming to hear. Wishing you all the best and hope to see you again!


  • 5

    A+ Service

    By Daniel Shufflebottom on 20 September 2021 | Verified purchase

    I Just bought a great car from TW Automotive. it was an easy and proffesional service. both Waqar and Tee were a pleasure to deal with, and really knowledgable, no high pressure sales tactics used and made me feel relaxed about the whole thing. I'd definitely buy a car from them again

    Reply from T W Automotive on 20/09/21

    Hi Dan, thank you for your business and equally it was a pleasure dealing with you and supplying you with your lovely 430D M Sport, we hope you enjoy it. Comments like yours are always a pleasure to read. We hope to do dealings with you in the near future


  • 5

    Professional and experienced gentlemen

    By James Holloway on 14 September 2021 | Verified purchase

    What can I say, this is the second time I've purchased through T W Automotive and they exceeded expectations once again. I couldn't be happier and I would recommend them to anyone in a heartbeat. Thank you gents...again

    Reply from T W Automotive on 14/09/21

    Hi James, thank you for the feedback it was a pleasure to deal with you again and was good seeing you. We appreciate your trust with us and buying your stunning Audi A5 remotely. Wishing you all the best.


  • 5

    Amazing

    By Scott Mallon on 05 September 2021 | Verified purchase

    Absolutely amazing 10 out of 10. Best car company I have ever dealt with

    Reply from T W Automotive on 05/09/21

    Hi Scott, thank you for your highly rated review its refreshing to read. Customer service is always at the forefront for us and we are glad we achieved over your expectations. We hope you enjoy your lovely bmw sport plus touring and we look forward to dealing with you again in the near future, wishing you all the best


  • 5

    GOOD CUSTOMER SERVICE, RESPONSIVE, INFORMATIVE - WOULD RECOMMEND!

    By Anonymous on 31 August 2021 | Verified purchase

    Good level of customer service from both partners. Very responsive and professional. Left feeling assured and secure of being able to approach with any potential queries and future business!

    Reply from T W Automotive on 31/08/21

    Hi Korisha, thank you for your positive feedback your words are a joy to read, it was a pleasure dealing with you and supplying you with your one off Astra VXR, we hope you enjoy it and look forward to doing business with you again


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