Customer reviews of T W Automotive

By Elliott W on 23 January 2020 | Verified purchase

Definitely the best customer service I've ever had when it comes to buying a car. Really friendly guys who take pride in the cars they sell. Due to work commitments I wasn't able to view the car during the day, but TW went above and beyond to let me visit in the evening. The car was exactly as described and beautifully presented. I'm now the proud owner of a shiny VW Passat. Thanks again, Elliott

Reply from T W Automotive on 23/01/20

Hi Elliott thank you for your review, it was a pleasure dealing with you and glad you enjoyed your experience and you are loving your new car, wish you all the best with it and look forward to seeing you again

By Akeeb H on 12 January 2020 | Verified purchase

The most pleasant experience when coming to buy a car from start to finish. The overall service was above expectations and I would recommend other people to use this business when buying a car.

Reply from T W Automotive on 13/01/20

Hi Akeeb, thank you very much for your valued feedback, and glad you enjoyed your overall experience, we hope you continue to enjoy your top spec Golf GTD and it does you well, thanks again

By Matthew G on 06 January 2020 | Verified purchase

Great Service. Could not of been more helpful and forthcoming with information. Very trustworthy and deliver an outstanding service.

Reply from T W Automotive on 06/01/20

Hi Matthew, thank you for the feedback, customer service is at the forefront for us and glad you enjoyed your experience with us, we hope you continue to enjoy your lovely bmw 320i

By Darren O on 05 January 2020 | Verified purchase

Great guys to deal with. Present their cars extremely well.

Reply from T W Automotive on 06/01/20

Hi Darren, glad you are pleased with your purchase of your 5 series GT, thank you ever so much for your business and most of all appreciate you coming down all the way from Northern Ireland to collect your vehicle from us, we wish you all the best with it and look forward to dealing with you again

By Rob H on 05 January 2020 | Verified purchase

Bought a BMW 325d off T W Automotive about a month ago ,great looking car but I had a couple of issues with it which was a bit annoying a the time but after contacting them and speaking to Tee these were soon rectified,won’t go into detail to much but the guy couldn't have possibly done any more than he did to correct any faults .I’m now more than happy and would definitely recommend them ,great cars and fantastic after service ..nice to find someone who’s passionate about their job.

Reply from T W Automotive on 05/01/20

Hi, thank you for your kind review. Customer service and after sales is key to our company assuring every customer is fully satisfied with their experience. We are always more than happy to help. Wish you a Happy New Year and hope you enjoy the car to its fullest.

By Ruth W on 13 December 2019 | Verified purchase

A very friendly, professional service. We were shown all details of previous services and work carried out on the car, including a full diagnostic check, which reassured us. Would definitely recommend this company.

Reply from T W Automotive on 13/12/19

Thank you for your business and your feedback, it was a pleasure dealing with you, we wish you all the best with your one off BMW Z4, and hope you loved the long drive back

By Luke B on 12 December 2019 | Verified purchase

Good honest friendly service. I was picked up from the train station and taken to test drive the car. Once i'd checked it over and I was happy we completed the paperwork. All was explained with the warranty and car was taxed insurance sorted and off I went. I had a couple of questions on my return home. The seller kept in touch to resolve.

Reply from T W Automotive on 13/12/19

Thank you for your feedback, and most importantly thanks again for your business, and travelling a fair distance down south by train to pick up your stunning bmw estate, was a pleasure doing business with you and hope to have dealings with you in the future

By Rebecca C on 02 December 2019 | Verified purchase

Very professional and friendly. Dealing with them was easy from start to finish, and nothing was too much trouble. I now have a stunning BMW. I'd definately buy from them again!

Reply from T W Automotive on 02/12/19

Thank you so much for your kind review. It was a pleasure dealing with you both and wish you all the best with your new BMW. Look forward to dealing with you in the future.

By Omayr H on 29 November 2019 | Verified purchase

I first contacted TW Automotive to enquire about a VW Golf GTD. I spoke to the sales agent and booked an appointment to see the car, and after seeing it; I bought it. The whole process was so easy and simple, the guys at TW Automotive were great, will definitely be back!

Reply from T W Automotive on 02/12/19

Thank you for your review. We are really pleased that you put your trust in us to travel all the way from Scotland to purchase our car. We are humbled by your review and your custom. As you know the Golf GTD is a one off and no doubt you will enjoy the car. We look forward to your future business with us. Best wishes.

By Saima H on 28 November 2019 | Verified purchase

Excellent highly recommend to everyone good experience. The car is immaculate contition. Very friendly staff. Will recommend to friends and family. comes with outstandong warranty and great customer services.

Reply from T W Automotive on 28/11/19

Thank you for your review, glad you are pleased with your purchase and the service received. We hope to see you again in the future