Customer reviews of T W Automotive

By Stuart L on 13 November 2019 | Verified purchase

Excellent customer care vehicle as described. One small niggle but no hesitation to put it right. Thank you very pleased with my purchase.

Reply from T W Automotive on 13/11/19

Hi Stuart, thank you for your kind review. As you know customer satisfaction is key for us and we are very pleased to hear you had such a good experience with us. Enjoy your Insignia.

By Kristy M on 07 November 2019 | Verified purchase

From start to finish was very pleasant these guys are very professional..even went out there way to deliver the car to my house.have to admit this was the best and easiest purchase of a car iv ever had..thanks guys will be back when it comes to the next car il maybe treat myself soon

Reply from T W Automotive on 08/11/19

Hi Kristy and Mark, thank you once again for your purchase and your valued business it means a lot to us, your feedback is even more important to us and we hugely appreciate it We hope to see you again soon for your second purchase and wish you all the best with your BMW Coupe

By gary H on 27 October 2019 | Verified purchase

Awesome guys. Today I purchased my new toy that drives like an absolute dream. Thank so much for your help and honesty on a beautifully prepared car.

Reply from T W Automotive on 27/10/19

Hi Gary, thank you so much for taking the time and leaving us with such a glowing review. It was a pleasure dealing with you both today and we are glad you had a good experience with us. Enjoy your Audi TTS.

By Samir H on 27 October 2019 | Verified purchase

Fantastic service from start to finish very professional

Reply from T W Automotive on 27/10/19

Samir, thank you for leaving us a positive review. We are glad you like your new car. Enjoy it.

By Khawar H on 09 October 2019 | Verified purchase

Excellent customer service. Car was exactly as described, very happy with my purchase.

Reply from T W Automotive on 31/10/19

Hi Khawar, Thank you for taking the time out and leaving us a review. Customer service is key for us and it is good to know that you have had a great experience with us. All the best with your new car.

By Ben C on 08 October 2019 | Verified purchase

Buying from TW automotive was a pain free and pleasurable experience having found the car i wanted they gave me as much time as i wanted to inspect the car (im a mechanic) and it had a decent amount of fuel in it for a good road test. Im very happy with the service provided and will definitely recommend to friends and use again myself in the future. They were nice and friendly and didn't apply any pressure when looking at car.

Reply from T W Automotive on 08/10/19

Hi Ben, thank you once again for your business it is much appreciated, we really value your feedback and wish you all the very best with your new car and wish to see you again in the near future

By Frank H on 04 October 2019 | Verified purchase

Very nice experience with the company very professional and helpful before,during and after the sale will recommend

Reply from T W Automotive on 05/10/19

Thank you for your valued feedback, means everything to us, we hope you enjoy each day of your vehicle and hope to see you back when it comes to changing it in the future

By Wesley K on 18 September 2019 | Verified purchase

Bought my new car from T W Automotive today and the process from start to finish was second to now. From my first contact till I got home all information given to me has been to the best of their knowledge and honest. I travelled 180miles to get the car and was even offered to be collected from the local train station. I would highly recommend buying a car from them and I would definitely buy another car from them when the time comes. Thank you again.

Reply from T W Automotive on 19/09/19

Hi, thank you so much for your kind review and putting your trust in us. We appreciate the distance you travelled. Enjoy your lovely car.

By Dominik B on 09 September 2019 | Verified purchase

TW Automotive recently started their own car sales business and you can feel that they really look after their customers. My brother and I went to have a look at a car and we were pleasantly surprised by the knowledge about it and the ability to go on one of the longest test drives ever. The guys gave us a fair price on the part exchange and went above and beyond to offer a deal to suit my requirements. I would definitely recommend to anyone looking to buy a car.

Reply from T W Automotive on 11/09/19

Thank you for your kind words. We are glad we made your experience enjoyable. It was a pleasure meeting you and your brother. Enjoy your new Peugeot.

By Sergiu B on 08 September 2019 | Verified purchase

Bought the car and then discovered that gear box didn't had oil. Dealer paid me half of the cost for service. I was happy with that. Maybe he would have checked car better. Overall I was happy!

Reply from T W Automotive on 08/09/19

Hi Sergiu, thank you for your review We hope you are enjoying your new vehicle, and we are glad that we could help put things right for you We look forward to seeing you again