Customer reviews of T W Automotive

By Robert Smith on 01 August 2021 | Verified purchase

The service I received from T W Automotive was second to none! I may of not brought the most expensive car but they treated me like I was buying the top of the range. Every questions answered in detail and more. You could not ask for a better service, I asked for a few things to be done before I picked up the car and within 2 days I had a message letting me know the issues have be resolved I could not ask for any more. It’s my pleasure to do business with you and hopefully our paths will cross again. Thanks again Rob ( Focus st)

Reply from T W Automotive on 01/08/21

Hi Rob, thank you so much for leaving us such a glowing review it was a pleasure dealing with you. Regardless of the cost of the car, you got yourself an excellent ford focus ST and we hope you enjoy it. If you ever need us for anything you know where we are.

By Anonymous on 21 July 2021 | Verified purchase

Amazing service. Very easy to deal with. All was done very quickly and efficiently. The added small details to the car was a nice bonus. And thanks for the advice to my colleague. Thank you again for all your help and service. Most likely there will be no need for aftercare :)

Reply from T W Automotive on 21/07/21

Hi Recardo, thank you for you for kind words. It was an absolute pleasure meeting with you and supplying you with your stunning Bmw 3 series. We are always happy to help if we can in anyway. Enjoy your car. Team T W Automotive.

By Amina Kosar on 18 July 2021 | Verified purchase

The service we received from TW Automotive was brilliant. The car was exactly as specified in the advertisement. Wasn’t disappointed with what we saw after making the long trip to purchase the vehicle. Would recommend TW Automotive to everyone. They will be my first choice next time I need a car for myself or any family member. Everything was given to me in order of the paperwork. Lovely, friendly and really professionals in what they do. Thank you again for all your help and service.

Reply from T W Automotive on 18/07/21

Hi Amina, thank you for rating us so highly, it was an absolute pleasure dealing with you and your family and supplying you with your lovely Ford Focus Zetec S, customer service is number one to us and we are pleased we reached that level of customer service for you. We wish you all the very best and look forward to dealing with you sometime in the near future

By Henrietta and Sam on 15 July 2021 | Verified purchase

Have just purchased a Mercedes A Class from TW Automotive. We dealt with Waqar who is a lovely person to deal with and made the whole process very easy. There was a slight mark on the roof which Waqar arranged to get polished out for us and when we returned it was gleaming with no trace it was ever there. Our car is spotless inside and out and we are very happy with it. I would highly recommend buying a car from TW Automotive. They are completely trustworthy and a pleasure to deal with. No pushy sale tactics or pressure to buy at all and car comes with warranty. We were shown the vehicle, took a test drive, our questions were answered and deal was done. We picked it up the next day and are invited to contact anytime should we need to. Thank you Waqar and Tee

Reply from T W Automotive on 15/07/21

Hi Henrietta, thank you for your glowing review, it was an absolute pleasure supplying you with your lovely A class. We hope your son enjoys it and gets the most out of it, and if you ever need us you know exactly where we are

By Marcin Ziemianin on 15 July 2021 | Verified purchase

Very good seller, Car is in very good condition, thank you very much :)

Reply from T W Automotive on 15/07/21

Hi Marcin thank you for your values feedback, it was a pleasure dealing with you and glad you are happy with everything, we hope you enjoy your lovely golf

By Anonymous on 14 July 2021 | Verified purchase

Great guys who knew their stuff and got the whole process done quickly and easily. I definitely recommend buying from them.

Reply from T W Automotive on 14/07/21

Hi, thank you for taking the time out to rate us so highly. It was great dealing with you and your father to provide you with your stunning vw scirocco. We wish you all the best.

By Pira Thayaparan on 12 July 2021 | Verified purchase

Amazing customer service - response in minutes ! Added bonus of grill and alloy painted black 😍 adds Umph to the car. Intially a little nervous spending money on a car not knowing if it comes with any faults, as previously I have dealt with this. But Waqar and Tee advised how all cars come checked and warranty covers me for 3 months. Had a small issue once I bought to car home, Waqar had the car back, straight to bmw fixed the next day. No quibbles and no issues. Even their after care is on point as I'm still messaging them for advice and they are always on the other end. Great job guys and certainly would recommend to anyone who wants a piece of mind when purchasing a car.

Reply from T W Automotive on 12/07/21

Hi Pira, thank you for your generous feedback it means a lot to us. As we said from the offset it is all about aftercare for us not just selling you the car initially, glad we sorted it for you and you can continue to enjoy your fabulous 5series touring. If you ever need us for anything you know exactly where we are

By Adam on 01 July 2021 | Verified purchase

Absolutely great guys. Really polite and helpful, great communication and a really good drive to help sort it when I was so busy. Would certainly recommend happily to friends and family. Thanks for the help guys, and thanks for being decent people !

Reply from T W Automotive on 01/07/21

Hi Adam, thank you for taking the time out to leave us such possitive feedback, it’s always humbling to read positive comments from happy customers. It was a pleasure dealing with you and your family and we wish you all the best with your fab Bmw 3 series touring.

By Owen Denning on 24 June 2021 | Verified purchase

Very friendly and professional service, finance was sorted and delivery arranged within the day! Car was prepared to a high standard and everything was as described, couldn’t be happier with my purchase!

Reply from T W Automotive on 24/06/21

Hi Owen, thank you for your glowing review glad you found everything smooth as possible, and thanking you for your business once again! We hope you enjoy your stunning 320D Sport plus coupe

By Anonymous on 24 June 2021 | Verified purchase

Outstanding service from the guys at TW Automotive. I wouldn’t hesitate to buy another vehicle or to recommend anyone for their next car. I was updated regularly and professionally, and wasn’t hassled towards making a purchase. Do not buy your next car from anywhere else, the service was unbelievable, the peace of mind fantastic and aftersales even better. Thanks TW Automotive.

Reply from T W Automotive on 24/06/21

Hi Lewis, thank you for your feedback, we thank you for your business and coming all the way down almost 200miles to purchase your car from us, we hope you enjoy your lovely Passat R line and get the most out of it! If you need us for anything you know where we are