Customer reviews of T W Automotive

By George P on 02 July 2020 | Verified purchase

Very nice guys, incredibly helpful and willing to help out wherever possible. They made everything incredibly crusey. Highly recommended

Reply from T W Automotive on 02/07/20

Hi George, thank you so much for taking the time to leave us such a glowing review. It is lovely to hear that we were able to meet your every need. We will always go the extra mile for our customers. We wish you the best in your lovely 5 series.

By Samantha L on 22 June 2020 | Verified purchase

I was a little nervous at first about buying a car I hadn't actually seen. I was soon put at ease after talking to these guys at length. Everything was arranged over the phone, including finance. The car was personally delivered to me only 3 days later. And even then There was no rush to sign anything, I had chance to make sure i was still happy before going ahead with the purchase. I am delighted with my BMW. It is exactly as it was described, nothing hidden from me. These guys really do go above and beyond. So if you're looking for honest reliable service then no need to hesitate. I will be recommending them to anyone needing a quality used car. I'm over the moon.

Reply from T W Automotive on 22/06/20

Hi Samantha, thank you so much for your lovely review. We couldn’t be happier with the way you feel about your experience and the service you received from us at T W Automotive. Your comments are refreshing to read. We hope you enjoy your lovely Bmw.

By Marius D on 16 June 2020 | Verified purchase

Very good comunication with the staff, very helpful, they are offering you the Best deals

Reply from T W Automotive on 16/06/20

Hi Marius, was a pleasure dealing with you and thank you for your business once again, we hope you enjoy your new car and get the best out of it

By Tamas S on 07 June 2020 | Verified purchase

Excellent customer service and communication! The guys were really helpful. high recommend👌🏼

Reply from T W Automotive on 07/06/20

Hi Tamas, thank you very much for your business was a pleasure dealing with you, glad you enjoyed your experience with us and we hope you continue to enjoy your fabulous Audi S3

By Marc T on 07 June 2020 | Verified purchase

Excellent customer service and communication. All of the questions I had were answered honestly straight away. The car is even better than described. An absolute pleasure to do business with and would definitely buy from TW Automotive again.

Reply from T W Automotive on 07/06/20

Hi Marc, was an absolute pleasure doing business with you and thank you for putting your trust in us to do a remote sale , we hope you get the most out of your lovely Corsa VXR and we hope to see you again in the future

By Remzi Y on 27 May 2020 | Verified purchase

Highly recommend, very good customer service. Lovely car

Reply from T W Automotive on 27/05/20

Hi Remzi, thank you for your feedback, we are pleased you enjoyed your experience with us, and we wish you all the best with your lovely bmw 3 series

By Chris L on 25 May 2020 | Verified purchase

Very knowledgeable, courteous and professional all the way through the process of buying my 5 series BMW. A pleasure to deal with, would highly recommend.

Reply from T W Automotive on 25/05/20

Hi Chris, thank you for your feedback it means a lot, customer service is number one for us and we are glad you had a pleasurable experience, we wish you all the best with your lovely 5 Series

By James L on 18 May 2020 | Verified purchase

Found the car I wanted on Thursday and I was driving it the following Sunday, these guys are certainly committed to delivering not only quality cars but great customer service. T W Automotive is a dealer I highly recommend!

Reply from T W Automotive on 18/05/20

Hi James, thank you for your kind words they go a long way, it was a pleasure supplying you with your Corsa VXR Nurburgring and we wish you all the best with it

By Akbor A on 05 May 2020 | Verified purchase

Excellent customer service and the car was well presented.

Reply from T W Automotive on 05/05/20

Hi Akbor, thank you for your feedback, and taking the time out to write us a review, we are glad you are pleased with your purchase and was a pleasure having your business, we wish you all the best with your new BMW 3 series

By Jody C on 04 May 2020 | Verified purchase

I cannot rate these guys highly enough. They were prompt and courteous from the outset. In these unprecedented times, buying a car is especially difficult; however with every question answered in detail, photographs and videos of everything I asked for sent within the hour, the whole process was effortless. They even personally delivered the car from almost 200 miles away at no extra cost. I would not hesitate to use T W Automotive again, and I highly recommend them for your next car purchase, from wherever you are in the country. Thanks again guys. Also, my Mini is even better than you described! :)

Reply from T W Automotive on 05/05/20

Hi Jody, firstly thank you so much for taking the time out to leave us a glowing review. Your words are such a joy to read. We are glad we were able to accommodate your every need in these difficult times. Travelling a distance to a happy customer is a pleasure for us to do and we would always be willing to go that extra mile. Enjoy your lovely mini and we also look forward to seeing you again in the future.