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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 144 customer reviews

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  • 5

    Superb Customer Service from T W Automotive

    By Neil S on 23 April 2020 | Verified purchase

    Superb customer service. The guys went over and above a few times including fixing some paint work prior to the sale, giving the car a full MOT and being very transparent with servicing and health checks. Great attitude which gave me huge peace of mind. I would highly recommend T W Automotive

    Reply from T W Automotive on 24/04/20

    Hi Neil, thank you so much for your kind words. Your comments are such a joy to read. Customer service is really important to us and we are glad you are happy with the overall experience. It was great meeting you and wish you and your wife happy motoring in your stunning new Bmw.


  • 5

    Purchase review 04-042020. 🌟🌟🌟🌟🌟

    By Barry R on 05 April 2020 | Verified purchase

    Fantastic.... honest & very professional. Thank you TW Automotive for assisting me in purchasing a vehicle. From the initial email/Auto Trader customer enquiry, chat over the phone, ongoing messages & the process of the sale. All very smooth. I'm looking forward to driving many enjoyable miles in my recent purchase. I would certainly deal with TW Automotive again in the future if either myself, family or friends are looking for a new car. Well deserving of the 🌟🌟🌟🌟🌟 review.

    Reply from T W Automotive on 04/04/20

    Hi Barry, your comments are a joy to read. We enjoyed dealing with you. We wish you all the best with your new car. If you need anything in the future just let us know.


  • 5

    Honest and efficient

    By Nathan N on 02 April 2020 | Verified purchase

    Was on a hunt for a Golf GTI. Came across T W Automotive selling one. We managed to turn over a deal within 2 days!! I viewed the car and had it delivered by them all in one day. Free delivery and a full tank of petrol. Cannot complain.

    Reply from T W Automotive on 02/04/20

    Hi Nathan, thank you for choosing us for the purchase of your lovely Golf GTI, was a pleasure dealing with you and your family. Thank you so much for your feedback it is highly valued


  • 5

    Excellent throughout

    By Zsolt K on 18 March 2020 | Verified purchase

    Very happy with my purchase, very friendly and accommodating, helped to set everything up and very pleased with my 2nd purchase from T W Automotive

    Reply from T W Automotive on 18/03/20

    Hi Zsolt, Thank you for your valued custom. It was a pleasure helping you once again with the purchase of your new Vw Golf Gti. If you need anything in the future just let us know. Enjoy the car.


  • 5

    Great experience.

    By melissa H on 04 March 2020 | Verified purchase

    Car was exactly as described and presented immaculately. Both of the team were friendly and very professional - would definitely recommend.

    Reply from T W Automotive on 04/03/20

    Hi Melissa we really value your feedback so thank you for taking the time out for us, we are glad you enjoyed your experience and most of all hope you enjoy your lovely new bmw 1 series


  • 5

    I highly recommend these guys!

    By Jack H on 29 February 2020 | Verified purchase

    Very professional, excellent service, I would highly recommend them. I’ve got myself an absolute gem of a car, incredibly happy with it.

    Reply from T W Automotive on 29/02/20

    Hi Jack, many thanks for your kind words. We hope you enjoy your new car. If you need anything in the future don’t hesitate to get in touch.


  • 5

    Fantastic dealers

    By SURESH K on 23 February 2020 | Verified purchase

    Great dealer. Was honest about the car in every way. Will use again in near future thanks again.

    Reply from T W Automotive on 23/02/20

    Hi Suresh, thank you for your review, was lovely meeting you. Enjoy your lovely new Bmw. If you need anything in the future just let us know. Look forward to seeing you again.


  • 5

    Amazing service!

    By Lewis W on 08 February 2020 | Verified purchase

    Highly highly recommend. Incredible service from start to finish never at any moment felt rushed or pushed in to a purchase. Helped me step by step all the way and responded always with such polite manners and professionalism. My first time buying a car on hp so was very nervous but the guys at T W Automotives made that process smooth through out.

    Reply from T W Automotive on 08/02/20

    Hi Lewis, thank you for your kind words. Your comments are a joy to read and we are humbled. Customer service is very important to us and we are glad to hear that you had a great experience with us. If you need anything in the future just let us know. Enjoy your fabulous Bmw


  • 5

    Highly recommended TW Automotive

    By Mark B on 31 January 2020 | Verified purchase

    Thank you TW Automotive, I love my new car! It's been a pleasure dealing with both Waqar and Tee. Guys were very friendly, knowledgeable and helpful. They were not the usual pushy sales people trying to sell you everything and anything. Great service from start to end, nice and easy transaction. Wishing you both success in your new business venture.

    Reply from T W Automotive on 31/01/20

    Hi Mark, We are truly humbled by your kind words It means alot to us. It was a pleasure dealing with you both. Thank you for your business once again and enjoy your fabulous Bmw 430d.


  • 5

    Very good customer experience

    By Duncan H on 26 January 2020 | Verified purchase

    Was all round helpful and genuine people who care about what they sell and there customers.

    Reply from T W Automotive on 26/01/20

    Hello Duncan Thank you for your kind review. Your words mean alot to us. We hope you enjoy your lovely Golf Gti.