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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 123 customer reviews

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  • 5

    Excellent buying experience

    By Wesley K on 18 September 2019 | Verified purchase

    Bought my new car from T W Automotive today and the process from start to finish was second to now. From my first contact till I got home all information given to me has been to the best of their knowledge and honest. I travelled 180miles to get the car and was even offered to be collected from the local train station. I would highly recommend buying a car from them and I would definitely buy another car from them when the time comes. Thank you again.

    Reply from T W Automotive on 19/09/19

    Hi, thank you so much for your kind review and putting your trust in us. We appreciate the distance you travelled. Enjoy your lovely car.


  • 5

    Great Service

    By Dominik B on 09 September 2019 | Verified purchase

    TW Automotive recently started their own car sales business and you can feel that they really look after their customers. My brother and I went to have a look at a car and we were pleasantly surprised by the knowledge about it and the ability to go on one of the longest test drives ever. The guys gave us a fair price on the part exchange and went above and beyond to offer a deal to suit my requirements. I would definitely recommend to anyone looking to buy a car.

    Reply from T W Automotive on 11/09/19

    Thank you for your kind words. We are glad we made your experience enjoyable. It was a pleasure meeting you and your brother. Enjoy your new Peugeot.


  • 5

    Good service!

    By Sergiu B on 08 September 2019 | Verified purchase

    Bought the car and then discovered that gear box didn't had oil. Dealer paid me half of the cost for service. I was happy with that. Maybe he would have checked car better. Overall I was happy!

    Reply from T W Automotive on 08/09/19

    Hi Sergiu, thank you for your review We hope you are enjoying your new vehicle, and we are glad that we could help put things right for you We look forward to seeing you again


  • 5

    Awesome guys!

    By Adeel A on 28 August 2019 | Verified purchase

    Awesome experience! Great professional service provided, honest and always looking at my best interest, not pushy like most dealers. A+ will be recommending to friends and family

    Reply from T W Automotive on 06/09/19

    Hi Adeel, thank you for your feedback. Customer service is priority for us and we are glad you had an excellent experience. Hope you are enjoying the GTI.


  • 5

    Great experience, process made easy

    By Kuljeet S on 26 August 2019 | Verified purchase

    The car I came to look at was in very good condition for its age and I was told straight away about the only one thing which was not working and the fact that they had ordered a part which they will be sending to me, shows they will go beyond the normal dealers. I wanted to finance the car and they manage to speed up the process which allowed me to drive the car away the same day. Great service!

    Reply from T W Automotive on 06/09/19

    Kuljeet, what a machine you bought and a rare one! We hope you are enjoying the car. It was good to meet you. Thank you for your business.


  • 5

    Amazing service

    By Zsolt K on 24 August 2019 | Verified purchase

    Very happy with purchase of my New car, got accepted on finance and collected my car the next day, hassle free and really easy process without the usual sales tactics I felt very comfortable would definitely recommend

    Reply from T W Automotive on 06/09/19

    Thank you for your feedback. It was pleasure meeting you. Enjoy your new car.


  • 5

    Exceptional service offered by TEE

    By Arshan A on 23 August 2019 | Verified purchase

    TEE was excellent, very professional and honest about the vehicle. Purchased a Bmw 530d m sport without any pressure. Was a pleasure doing business with you and I surely will be back again for my next purchase. Much appreciated.

    Reply from T W Automotive on 06/09/19

    Thank you for your custom, it was a pleasure to meet you. Hope you are enjoying your new purchase. Happy motoring. :-)


  • 5

    5 star dealer. 👌👌

    By Gary D on 16 July 2019 | Verified purchase

    Excellent cannot fault this dealer. Car is perfect. Professional, friendly smoothest car purchase I have made Thank you

    Reply from T W Automotive on 20/07/19

    Thank you, and we wish you all the best with your purchase, was a pleasure dealing with you


  • 5

    Great buying experience

    By Chloe P on 14 July 2019 | Verified purchase

    Enquired about a car they had, booked an appointment. Upon arrival the guys were really friendly and accommodating. Car was presented really well compared to other dealers I had previously visited. Test drive was good, went above and beyond to go through the details of the car and was offered their extended warranty with the purchase. No pressure or pushy sales tactics. Really happy with my purchase. Would definitely recommend.

    Reply from T W Automotive on 24/07/19

    Thank you for taking the time to leave us a review. We love how you feel about your experience. It was a pleasure dealing with you. Enjoy your new car.


  • 5

    Very good car and in good condition and very kind

    By Roxama M on 04 July 2019 | Verified purchase

    Very nice experience I didn’t expect people be that kind and very good dealers

    Reply from T W Automotive on 04/07/19

    Thank you, we highly appreciate your business and hope you enjoyed the long drive home in your new car