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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 144 customer reviews

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  • 5

    Very professional staff

    By Nicholas G on 18 June 2019 | Verified purchase

    Really nice honest staff, very professional. Car was exceptionally clean. More than helpful, Would definitely use again

    Reply from T W Automotive on 23/06/19

    Thank you for taking the time out to leave a review, we wish you all the best with the new car


  • 5

    Excellent customer service , personable

    By Benjamin J on 31 May 2021 | Purchase not verified

    This is the first time I have used Tw automotive and have had experience with dealers before until I met these guys, they were so passionate about looking after the customer . I could not fault there customer service and attention to detail ,I was looking for an Audi A4 black edition and finally found the one I wanted with these guys, I viewed the car and found some issues and they sorted it out not just from a garage but also main dealer and did not once ask for me to pay anything towards the problems they rectified. I will definitely be using them again in the future and can say they are genuine guys and always kept me up too date with changes made to the car .I will give Tw automotive 5 plus stars and 100% trust worthy.

    Reply from T W Automotive on 31/05/21

    Hi Ben, thank you for your glowing review. It was a pleasure supplying you with your fantastic Audi A4 Black Edition, and we are glad we got the car spot on for you before taking delivery. We take pride in the quality of vehicles we sell and endeavour to do this in all cases, enjoy your lovely motor and we wish you all the best


  • 5

    Excellent Company

    By Klaudisuz K on 24 December 2020 | Purchase not verified

    Excellent company with great people. Extremely easy to deal with, they go above and beyond to make the experience as pleasant and easy as possible. Look no further and use these guys. Highly recommend, all the best.

    Reply from T W Automotive on 24/12/20

    Hi Klaudisuz, thank you for your feedback. It was a pleasure to deal with you and as always we are glad you had such a positive experience with us. We look forward to dealing with you again in the future.


  • 5

    Really professional

    By Callum T on 06 November 2020 | Purchase not verified

    Very professional and reliable. I would definitely recommend this company to anyone looking for car.

    Reply from T W Automotive on 06/11/20

    Hi Callum, thank you for your business Your feedback means a lot to us here at T W Automotive. If you need us for anything please don’t hesitate to get in touch


  • 5

    Really excellent

    By Ali Abbas R on 13 July 2020 | Purchase not verified

    It was an amazing experience. It's so easy to look around and see what your looking for. It's really easy to navigate and would definitely recommend this website. 10/10

    Reply from T W Automotive on 13/07/20

    Hi Ali, thank you for your review. We are glad you find our website user friendly. Thank you for taking the time out to leave us with your kind feedback.


  • 5

    Excellent service

    By Duncan H on 17 February 2020 | Purchase not verified

    Great customer service, and really pleased with car I bought

    Reply from T W Automotive on 20/02/20

    Hi Duncan, thank you for your review, it was a pleasure doing business with you, we wish you all the best with your new toy


  • 5

    Quick and easy

    By Saeka A on 12 December 2019 | Purchase not verified

    Fantastic experience, made it quick and easy for me, although i do not know much about cars, these guys made it a hassle free experience for me to buy one, and also took my old car off my hands for a decent price

    Reply from T W Automotive on 12/12/19

    Thank you for your review, we really appreciate the feedback and kind words, we wish you all the best with your new car and hope to see you back again for your next purchase


  • 5

    Best trade customer experience ever!

    By Jim E on 21 November 2019 | Purchase not verified

    Part exchanged my BMW for a Porsche and I have to say the best customer service experience for any car trade professional ever! From the off this young company impressed with their courteous and professionalism, however after putting some post-ownership issues to the test of their commitment I can honestly say that this level of customer service is very hard to come by in the car trade. I remain mightily impressed with their customer ethos. I wholeheartedly recommend them to anyone and look forward to utilizing their services in the future.

    Reply from T W Automotive on 21/11/19

    Hi Jim, we are humbled by your comments. Thank you so much for your kind review. It was a pleasure dealing with you and we are delighted you had an enjoyable experience with us. Enjoy your Porsche.


  • 5

    Excellent Service

    By Murteza G on 10 June 2019 | Purchase not verified

    I found TW Automotive very helpful, very reliable and efficient. Very happy with my purchase and everything is as it should be, Would definitely recommend these guys! Keep it up.

    Reply from T W Automotive on 23/06/19

    Thank you for your feedback, we hope you enjoy your new car.


  • 5

    Brilliant service

    By Sally K on 28 May 2019 | Purchase not verified

    Excellent customer service, very professional and helpful, despite buying a used car, the car was in immaculate condition, very happy and would definitely recommend the company

    Reply from T W Automotive on 29/05/19

    Thank you very much for your business really appreciate the feedback