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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 107 customer reviews

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  • 5

    Excellent service

    By Emma M on 13 November 2020 | Verified purchase

    Excellent service from enquiring about the car to getting it delivered to my door. Could not fault the company.

    Reply from T W Automotive on 13/11/20

    Hi Emma, thank you for putting your trust in us to remotely purchase your vehicle, we hope you get the most out of your stunning Golf GTD, and was a pleasure dealing with you, if you ever need us you know exactly where we are


  • 5

    Great Service

    By Manuela B on 13 November 2020 | Verified purchase

    This is a new company , but with great people behind it. They were fast to help , and managed to book me within 1h to see and test the car. The car was just as advertised . You can clearly see they hand pick the cars and dont sell rubbish like other dealers. They are polite, respect the covid rules (distance outside / mask when testing the car) and answer all questions you may have. It was a pleasure doing business with them.

    Reply from T W Automotive on 13/11/20

    Hi Manuela, thank you for choosing T W Automotive for your purchase, it was a pleasure dealing with you and we hope you enjoy your stunning VW Passat, your feedback means a lot to us and goes a long way


  • 5

    Amazing Service

    By Zubair G on 07 November 2020 | Verified purchase

    Really helpful and easy guys to deal with, from the initial enquiry all the way upto doing the deal and driving away everything felt so easy going. Would definitely recommend these guys and come back again for my next purchase

    Reply from T W Automotive on 07/11/20

    Hi Zubair, thank you for your kind words Feedback means a lot to us and goes a long way. We hope you continue to enjoy your lovely golf and look forward to dealing with you in the future


  • 5

    Impressed

    By Kyle F on 06 November 2020 | Verified purchase

    Friendly prompt service..5 stars!!! They where able to arrange finance really quick, vehicle is excellent condition, and the Free tank of fuel was a nice touch.

    Reply from T W Automotive on 06/11/20

    Hi Kyle, thank you for choosing T W Automotive, it was a pleasure dealing with you and we hope to meet you again in the future. Enjoy your fab Bmw 3 series touring.


  • 5

    Great service - BMW M135i

    By Jack M on 03 November 2020 | Verified purchase

    Fantastic customer service from start to finish. Answered all questions and were happy to deliver all the way to Cornwall. Completely stress free and the car was exactly as described. Highly recommend them.

    Reply from T W Automotive on 03/11/20

    Hi Jack, thank you for your splendid review, the best service possible is what we aim to do everytime, we hope you enjoy your lovely M135i and wish you all the best with it, if you ever need us for anything you know exactly where we are


  • 5

    Honest Dealers.

    By Mohammed M on 31 October 2020 | Verified purchase

    We have recently purchased a used car from T W Automotive, the sales person/director was kind enough to go through all the minor problems they had when they acquired the vehicle and got them fixed. The car we purchased had a minor fault with it but they were willing to fix the issue and have the car delivered to me so I wouldn’t have to take the trouble of traveling 90+ miles again to pick it up. They give a basic warranty with all their vehicles but despite that they are willing to still stay in touch just to make sure everything is ok with the vehicle and that we are happy with our purchase. Very honest and trustworthy people. Very professional and hospitable in the way they carry out their business. After sales care is good too. I would definitely return back to them should I decide to make a future purchase and would recommend them to others.

    Reply from T W Automotive on 31/10/20

    Hi Mohammed, we are humbled by your feedback it means a lot to us. We are glad you are happy with your overall experience with us, we continue to be the best at what we do and provide the best service wherever possible. Thank you again for your business and we hope to see you again for your next purchase, wish you all the best


  • 5

    Excellent Tailored Service

    By MJK R on 26 October 2020 | Verified purchase

    I am over the moon with the service I have received from T W Automotive. I was interested with 1 of their vehicle which was for sale however got advised it was already sold, however our conversation didn't end their. The staff member asked me what exactly I want and I told them what I want and my budget range. The following day I get a call that they have a car for me and shared the details. I was very satisfied as it was more than what I wanted and at a great price. The deal was done and now I have my dream car. I would always come to T W Automotive for any future purchases and would highly recommend them as they can tailor the service to the customers needs. xxx

    Reply from T W Automotive on 26/10/20

    Mr Shah, we are delighted you are over the moon with your service from us, we strive to be the best at what we do, and glad we could find exactly what you were looking for, we hope you enjoy your stunning golf GTD, and if you need us for anything don’t hesitate to get in touch with us. We look forward to doing dealings with you in the future


  • 5

    Extremely helpful

    By Daniel G on 20 October 2020 | Verified purchase

    Went above and beyond would highly recommend them service second to none

    Reply from T W Automotive on 20/10/20

    Hi Daniel, thank you for your kind words, was a pleasure dealing with you. Customer service is key to us and we are glad we exceeded expectations for you. We wish you all the best with your lovely VXR Nurburgring edition


  • 5

    Golf GTD MK6 2012

    By Tom G on 07 October 2020 | Verified purchase

    Outstanding All Round Service from T W Automotive. Speedy and very friendly Customer Service from both Tee and Waqar who made me feel very confident and comfortable with my purchase. They organised everything I needed to make my purchase. Me and my girlfriend were picked up from the local train station after travelling from Wales to collect my new car. It was in incredible condition. You can see they only find and choose the very best cars to sell. I can't recommend T W Automotive enough to anyone for their superb service and my immaculate Golf GTD. Thank you Tee and Waqar.

    Reply from T W Automotive on 07/10/20

    Hi Tom, thank you for your incredible feedback, we take pride in every aspect to provide the highest level of service and quality to our customers, thanking you again for your business as you were a pleasure to deal with. We wish you all the best with your stunning Golf GTD, and if you ever need us you know where we are. Wishing you all the best!


  • 5

    100% would recommend

    By George B on 05 October 2020 | Verified purchase

    Great people with honest car absolute pleasure to deal with

    Reply from T W Automotive on 05/10/20

    Hi George, thank you for your great review, was an absolutely pleasure dealing with you and we hope you thoroughly enjoy your lovely 123D and don’t forget to get in touch if you ever need us