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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 144 customer reviews

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  • 5

    Perfect experience - they couldn't have done anything more

    By David Rogers on 15 June 2021 | Verified purchase

    I would certainly buy from TW again. Polite, informative and honest. I was nervous about buying online and remotely but I needn't be, they acted with complete professionalism from start to finish. Thank you Waqar

    Reply from T W Automotive on 15/06/21

    Hi David, thank you for your business and putting your trust in our company to purchase your lovely Audi A5 remotely. Glad you found the process smooth as possible and its refreshing to hear. We wish you all the best and hopefully we can meet again


  • 5

    By Angela Treanor on 08 June 2021 | Verified purchase

    I just recently bought a car from TW automotive. From the first moment of contact until receiving my vehicle this company were outstanding. Fantastic communication excellent attention to detail. I would highly recommend this company to my colleagues. Thanks Tee for everything.

    Reply from T W Automotive on 08/06/21

    Hi Angela, thank you for your positive feedback, pleased to hear you found your experience with us outstanding, thank you for putting trust in us and purchasing your sons fantastic 3 series M Sport remotely all the way from Ireland, if you need us for anything just get in touch, we hope your son enjoys the car


  • 5

    By Marian Radulescu on 05 June 2021 | Verified purchase

    Very profesional.

    Reply from T W Automotive on 05/06/21

    Hi Marian, thank you for your feedback. We wish you all the best with your Mercedes C class and hope you get the most out of it


  • 5

    Service was very fast, great customer service, high standard of vehicle!

    By Charlie Turner on 02 June 2021 | Verified purchase

    I was provided with amazing service throughout, the dealer is extremely friendly and put me at ease. Even though I bought the car without seeing it in person first, he made me assurances and they more than lived up to them. Couldn’t have hoped for a better quality BMW 1 series. Really appreciated!

    Reply from T W Automotive on 02/06/21

    Hi Charlie, thank you for rating us so highly and for your kind words, we are humbled by your feedback. Customer satisfaction is key in our business and It was a pleasure providing you with your fantastic Bmw 1 series and we are glad your are enjoying it. If you ever need anything please don’t hesitate to get in touch. Team T W Automotive


  • 5

    By Marian Radulescu on 02 June 2021 | Verified purchase

    Very helpfull guys. Thank you .

    Reply from T W Automotive on 02/06/21

    Hi Marian, thank you for your feedback. We wish you all the best with your Mercedes C class and hope you get the most out of it


  • 5

    Car was prepared to a good condition and staff were friendly and helpful.

    By Ashutosh Pardesi on 22 May 2021 | Verified purchase

    Purchased a Golf GTI last week from TW Automotive. Friendly and helpful staff who were very knowledgeable about the car and its history. Car was in great condition, and prepared very well before my pickup. I would recommend them to anyone looking to purchase a car.

    Reply from T W Automotive on 22/05/21

    Hi Ashutosh thank you for your feedback, it was a pleasure dealing with you and supplying you with your immaculate GTI Performance Pack, we hope you get the most out if it and enjoy it fully. Wishing you all the best!


  • 5

    By Eddie Fielder on 22 May 2021 | Verified purchase

    Amazing guys, really nice layed back but still professional, spend a lot of time making the car right, very helpful with all my questions, recommend 100%

    Reply from T W Automotive on 22/05/21

    Hi Eddie, it was a pleasure dealing with you and thank you so much for your positive feedback its a pleasure to read, we wish you all the best with your one off BMW 330D M Sport and if you ever need us for anything you know exactly where we are


  • 5

    Excellent communication

    By Joe G on 19 May 2021 | Verified purchase

    Excellent service from beginning to finish would highly recommend these guys to anyone I love my new BMW


  • 5

    By Mohammed Mustahiduzzaman on 19 May 2021 | Verified purchase

    When I got my car they sorted me by touching up the paint so I had a fresh car

    Reply from T W Automotive on 19/05/21

    Hi Mohammed, thank you for your feedback, we hope you enjoy your stunning 320 GT, it was a pleasure dealing with you and we really wish you all the best with your new car


  • 5

    Excellent service from start to finish

    By Luke Reading on 15 May 2021 | Verified purchase

    Been searching for an E92 M3 for a while and knew exactly what i wanted after researching about them, came across one at TW Automotive, went to view it and it was exactly as described if not better, the guys made the process so easy of buying a car and took the stress away, and applying a no pressure sale to the whole process. Really happy with my dream car and if i ever need to change i know where to go. Even added a full tank of fuel which was a lovely touch, thanks again guys!

    Reply from T W Automotive on 20/05/21

    Hi Luke, thank you for taking the time out to leave us such a glowing review. We are glad your experience has been great with us. At T W Automotive we endeavour to provide exceptional service to all of our customers and it was an absolute pleasure to deal with you and provide you with your stunning Bmw M3. Enjoy your car and if you ever need anything don’t hesitate to get in touch.