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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 144 customer reviews

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  • 5

    Great team Car well priced and exactly as described. Would recommend

    By Ian Willis on 04 May 2021 | Verified purchase

    Great team who looked after me from start to finish. Travelled 200 miles to buy my car (delivery was offered) .After picking me up from the train station (thanks guys!) I was taken to view the car... and was not disappointed! Exactly as described. Nothing was too much trouble and.they made the whole process enjoyable!! Would recommend !

    Reply from T W Automotive on 08/05/21

    Hi Ian, thank you for your glowing review, it was an absolute pleasure dealing with you and supplying you with your fantastic new BMW 3 series touring, nothing is ever too much when it comes to service for us as that is what we strive to be best for, we wish you all the best with the car and who knows we may meet again


  • 5

    Very happy

    By Chris N on 04 April 2021 | Verified purchase

    Really helpful, polite guys was really patient with any of my questions, really great guys.

    Reply from T W Automotive on 04/04/21

    Hi Chris, thank you for your feedback and most importantly putting trust in us to complete the sale of your new car remotely through us, we hope you enjoy your fantastic 330D and hope to deal with you again at some point


  • 5

    Superb service

    By Jacob C on 03 April 2021 | Verified purchase

    Very helpful and informative and mainly honest - thanks very much for making the process of buying a car in lockdown so easy. I would recommend T W to anyone wanting to purchase a car - even delivered it to me free of charge and with a full tank of fuel - what more can you ask for. Thanks again.

    Reply from T W Automotive on 03/04/21

    Hi Jacob, thank you for taking the time out to leave such a glowing review. We are so glad your experience with us has been easy. Thank you for putting your trust in us. We at T W Automotive strive to give our customers the best service possible. We wish you all the best with your fab Bmw 3 series. If you ever need anything just get in touch.


  • 5

    Great family run professional company

    By James D on 13 March 2021 | Verified purchase

    Vehicle was in exactly as described condition and both gentlemen were very professional and polite. Car was filled with a full tank of v power upon collection (a very nice touch!) I highly recommend TW Automotive and definitely recommend viewing any of their stock. Really easy to deal with and even upgraded the warranty free of charge! One very happy customer, thanks again guys!

    Reply from T W Automotive on 15/03/21

    Hi James, thank you for your generous review, and most of all thank you for your business. We take pride in the presentation and overall condition of our stock as it is all handpicked, so you can buy with confidence, we hope you enjoy your stunning-low mileage Astra VXR and it serves you well!


  • 5

    Amazing company

    By Nicki B on 11 March 2021 | Verified purchase

    The experience of buying a car from these guys was second to none. very friendly very helpful and most importantly very genuine. These guys have absolutely excelled and surpassed all expectations. I would recommend these guys to absolutely anyone. A real first class service couldn't have asked for more if I could give 10 stars I would. thank you guys so much for making the experience of buying a second hand car so simple.

    Reply from T W Automotive on 11/03/21

    Hi Nicki and Macca, thank you for your wonderful review. Your words an absolute joy to read and we are truly humbled. It was a pleasure dealing with you both and we are glad your experience has been great with us. We hope you enjoy your stunning Audi A4. Best wishes. Team T W Automotive


  • 5

    Amazing service!

    By Liam H on 11 March 2021 | Verified purchase

    The team at TW Automotive are extremely professional and passionate about what they do and it shows. It was such a smooth and transparent experience buying my car from them. I am extremely happy with my new car, its everything I was looking for. I will be recommending TW Automotive to all my friends and family.

    Reply from T W Automotive on 11/03/21

    Hi Liam thank you for your kind words and for putting your trust in us for purchasing your vehicle. We are glad you are happy with your lovely insignia and we are extremely passionate about what we do and with the level of service that we provide in all situations. We wish you all the best with your lovely car, if you ever need anything please don’t hesitate to get in touch.


  • 5

    Total peace of mind

    By Umal K on 26 February 2021 | Verified purchase

    🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 10 stars I bought a BMW 320d, first time I've bought a car without seeing it. I was given ful assurance by the dealers it would meet all my expectations. Their communication was great, arranged a time to deliver the car and kept me informed throughout. On delivery I took the car for a test drive. They then went through all the service history and warranty details that we had agreed. Once all that was done I signed on the dotted line paid by bank transfer and had my new car. From start to finish the service was excellent, communications were great, there was no hard selling. The delivery was as planned and the car on point. Highly recommended!

    Reply from T W Automotive on 26/02/21

    Hi Umal, Thank you for taking the time to share your experience. We are delighted we were able to meet all your needs from the comfort of your home and to provide you with a hassle free 5 star service. Your wonderful comments are highly appreciated. Enjoy your new stunning BMW.


  • 5

    Best car buying experience ever

    By Awais H on 26 February 2021 | Verified purchase

    Beautiful car, great service and extremely professional. Very pleased with the car and communication ,delivered to my door step in showroom condition.

    Reply from T W Automotive on 26/02/21

    Hi Awais, thank you for taking time out to leave us some feedback, was a pleasure dealing with you and we are pleased everything went well with your experience, we hope you enjoy your lovely Audi


  • 5

    Tw automotive .brilliant from start to finish.

    By Andrew F on 24 February 2021 | Verified purchase

    Brilliant from start to finish . Was nervouse about buying a car online due to the lockdown restrictions .but tw atomotive excelled .from an e mail enquiry on a tuesday night .they rang me Wednesday morning to dicuss my inquiry. After negotiations on thursday .made a payment on friday .for them to drive 120 miles to diliver my car on saturday .,on time and a full tank of deisal. The car was a bmw msport x drive and is stunning .the guys at tw auto was helpful polite and deleiverd the goods .10 / 10 cant fault them and would recomend these guys to any of friends .

    Reply from T W Automotive on 24/02/21

    Hi Andrew, we thank you first of all for putting your utmost trust in us to remotely buy your vehicle in these unprecedented times, thank you for your glowing feedback its always warming when we receive reviews like yours, we thank you again for your business and we hope you continually enjoy your lovely one off BMW 320 M Sport X Drive


  • 5

    Very pleasant and good!

    By Jacob M on 24 February 2021 | Verified purchase

    Very pleasant, smiley and helped the process to be smooth and easy.

    Reply from T W Automotive on 24/02/21

    Hi Jacob, thank you for your feedback and was a pleasure dealing with you, we hope you enjoy your stunning BMW 2 Series and get the most out of it