Customer reviews of T W Automotive

By Ben M on 05 October 2020 | Verified purchase

Perfect car buying experience from the first enquiry to my car getting dropped off, My car finance got accepted in the morning around 11am the car got dropped off later than night at 8pm was very impressed by this, They hand delivered the car from Luton to Runcorn for me, that is going the extra mile, they could of easily put it off with it getting late but they knew I needed the car for work the following week, would give 6 stars is there was an option very good communication also

Reply from T W Automotive on 05/10/20

Hi Ben, thank you so much for taking the time out to leave us such a kind review. Your comments are a joy to read. We are so pleased to have exceeded your expectations on the service we provided you. If there’s anything you need do get in touch. All the best with your stunning BMW.

By Jade J on 20 September 2020 | Verified purchase

Brilliant service, really helpful and love my car. Will defo use them again

Reply from T W Automotive on 20/09/20

Hi Jade, was lovely dealing with you and supplying you with your lovely Mercedes CLC, we wish you all the best with it and hope you get the most out of it

By Liam L on 18 September 2020 | Verified purchase

So happy with my purchase! The company delivered it to me and the car was how they described. Also came with a full tank of fuel which is a great help.

Reply from T W Automotive on 18/09/20

Hi Liam, was a pleasure having your business, thank you for putting your trust in us to complete your distance sale, we are glad you are happy with your purchase and we hope you enjoy it! Don’t hesitate to get in touch if you ever need anything

By Steven R on 12 September 2020 | Verified purchase

Great friendly service that I would highly recommend and buy from again. Thanks guys

Reply from T W Automotive on 12/09/20

Hi Steven, thank you for business and your great feedback, we hope you enjoy your lovely Fiesta ST, and if there is anything you need please feel free to get in touch, wishing you all the best

By Akmal K on 11 September 2020 | Verified purchase

I was really amazed at the way this was all handled it was much better than my last experience I had with proper showroom dealers I would highly recommend TW for a peace of mind Everything went so smoothly I am happy to use them again next time and their prices are very reasonable and the service is second to none.

Reply from T W Automotive on 11/09/20

Hi Akmal, thank you for your kind review. It was a pleasure dealing with you and we are more than happy to help you again in the future. Best wishes.

By Stuart B on 10 September 2020 | Verified purchase

These guys are something else, I've recently had a bad experience from a different dealer and lost all faith in used car dealers as it cost me thousands, but thanks to T W Automotive they have changed my opinion. They could not do enough to help from the point of enquiry till the deal was done. I've even had texts after thanking me for my business and to keep in touch. Car delivered and full tank of fuel as stated. Thank you both so much, now to enjoy the car. You won't go wrong using T W Automotive.*****

Reply from T W Automotive on 10/09/20

Hi Stuart, It was a real honour reading your amazing feedback on our company. Happy customers is what we cherish most and we will always go the extra mile. We are very glad to hear we have restored your faith in used car dealerships after purchasing your fabulous Bmw 525d touring. Enjoy your new car and if there’s anything you need please don’t hesitate to get in touch.

By Chirag U on 09 September 2020 | Verified purchase

What a great service. I have to say TW went out their way to provide 5 star service. They are very helpful and the car is in great condition. All images and information was all accurate.

Reply from T W Automotive on 09/09/20

Hi Chirag, was nice meeting you and thank you so much for your business, your feedback means a lot to us and also a joy to read. We wish you all the best with your lovely 640D M Sport

By Patrick U on 31 August 2020 | Verified purchase

Love the car, excellent service, very friendly guys, thank you!

Reply from T W Automotive on 31/08/20

Hi Patrick, thank you for your kind feedback. It was a pleasure doing business with you and we hope you enjoy every minute of your lovely Mx5.

By Dave M on 29 August 2020 | Verified purchase

Could not be anymore helpful from start to finish. I highly recommend them. What a breath of fresh air to find a car dealer who do not pressure sell but take time to listen to your needs and accommodate them. Not out to make a quick buck. Very reasonable PX and even throw in a full tank of fuel. I wish them good luck and hope they continue to provide a great service.

Reply from T W Automotive on 29/08/20

Hi Dave, thank you for your kind words, it was nice meeting you and the mrs and doing business with you. Glad you found the whole process stress free, we wish you all the best with your lovely 6 Series and look forward to dealing with you in the future

By Jordon W on 25 August 2020 | Verified purchase

Really helpful people the cars that they sell are value for money and they make the process pain free.

Reply from T W Automotive on 25/08/20

Hi Jordon, thank you for your kind review. It was lovely meeting you and a pleasure dealing with you. We are glad you found the whole process easy and pain free. Was nice to hear the Audi S3 put a smile on your face. Enjoy your fab car.