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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 89 customer reviews

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  • 5

    Excellent service

    By Remzi Y on 27 May 2020 | Verified purchase

    Highly recommend, very good customer service. Lovely car

    Reply from T W Automotive on 27/05/20

    Hi Remzi, thank you for your feedback, we are pleased you enjoyed your experience with us, and we wish you all the best with your lovely bmw 3 series


  • 5

    BMW 520d msport from TW Automotive

    By Chris L on 25 May 2020 | Verified purchase

    Very knowledgeable, courteous and professional all the way through the process of buying my 5 series BMW. A pleasure to deal with, would highly recommend.

    Reply from T W Automotive on 25/05/20

    Hi Chris, thank you for your feedback it means a lot, customer service is number one for us and we are glad you had a pleasurable experience, we wish you all the best with your lovely 5 Series


  • 5

    Best car buying experience I've ever had!!

    By James L on 18 May 2020 | Verified purchase

    Found the car I wanted on Thursday and I was driving it the following Sunday, these guys are certainly committed to delivering not only quality cars but great customer service. T W Automotive is a dealer I highly recommend!

    Reply from T W Automotive on 18/05/20

    Hi James, thank you for your kind words they go a long way, it was a pleasure supplying you with your Corsa VXR Nurburgring and we wish you all the best with it


  • 5

    Excellent Service!!

    By Akbor A on 05 May 2020 | Verified purchase

    Excellent customer service and the car was well presented.

    Reply from T W Automotive on 05/05/20

    Hi Akbor, thank you for your feedback, and taking the time out to write us a review, we are glad you are pleased with your purchase and was a pleasure having your business, we wish you all the best with your new BMW 3 series


  • 5

    Great company, great guys. Highly recommended.

    By Jody C on 04 May 2020 | Verified purchase

    I cannot rate these guys highly enough. They were prompt and courteous from the outset. In these unprecedented times, buying a car is especially difficult; however with every question answered in detail, photographs and videos of everything I asked for sent within the hour, the whole process was effortless. They even personally delivered the car from almost 200 miles away at no extra cost. I would not hesitate to use T W Automotive again, and I highly recommend them for your next car purchase, from wherever you are in the country. Thanks again guys. Also, my Mini is even better than you described! :)

    Reply from T W Automotive on 05/05/20

    Hi Jody, firstly thank you so much for taking the time out to leave us a glowing review. Your words are such a joy to read. We are glad we were able to accommodate your every need in these difficult times. Travelling a distance to a happy customer is a pleasure for us to do and we would always be willing to go that extra mile. Enjoy your lovely mini and we also look forward to seeing you again in the future.


  • 5

    exceptional service from start to finish

    By Gregory P on 01 May 2020 | Verified purchase

    enquired about car, they described the car in detail, delivered it with in 3 days, cleaned inside and out and filled the tank with fuel just before dropping it off. I would recommend this garage very highly, quality service from a quality garage.

    Reply from T W Automotive on 01/05/20

    Hi Greg, thank you for your kind review. It was a pleasure meeting you today and as always providing quality service to our customers is key. Enjoy your new BMW and hope to see you again in the future.


  • 5

    100% top quality car sales

    By Josh B on 26 April 2020 | Verified purchase

    Great service. The guys were really helpful and catered to my needs. Reassured me that they are just a phone call away if I had any questions about the car I had brought. Would definitely recommend.

    Reply from T W Automotive on 26/04/20

    Hi Josh, thank you for your feedback, we highly value it and glad you enjoyed your experience, we hope you enjoy your lovely new car to the fullest and we hope to see you again in the future


  • 5

    Superb Customer Service from T W Automotive

    By Neil S on 23 April 2020 | Verified purchase

    Superb customer service. The guys went over and above a few times including fixing some paint work prior to the sale, giving the car a full MOT and being very transparent with servicing and health checks. Great attitude which gave me huge peace of mind. I would highly recommend T W Automotive

    Reply from T W Automotive on 24/04/20

    Hi Neil, thank you so much for your kind words. Your comments are such a joy to read. Customer service is really important to us and we are glad you are happy with the overall experience. It was great meeting you and wish you and your wife happy motoring in your stunning new Bmw.


  • 5

    Purchase review 04-042020. 🌟🌟🌟🌟🌟

    By Barry R on 05 April 2020 | Verified purchase

    Fantastic.... honest & very professional. Thank you TW Automotive for assisting me in purchasing a vehicle. From the initial email/Auto Trader customer enquiry, chat over the phone, ongoing messages & the process of the sale. All very smooth. I'm looking forward to driving many enjoyable miles in my recent purchase. I would certainly deal with TW Automotive again in the future if either myself, family or friends are looking for a new car. Well deserving of the 🌟🌟🌟🌟🌟 review.

    Reply from T W Automotive on 04/04/20

    Hi Barry, your comments are a joy to read. We enjoyed dealing with you. We wish you all the best with your new car. If you need anything in the future just let us know.


  • 5

    Honest and efficient

    By Nathan N on 02 April 2020 | Verified purchase

    Was on a hunt for a Golf GTI. Came across T W Automotive selling one. We managed to turn over a deal within 2 days!! I viewed the car and had it delivered by them all in one day. Free delivery and a full tank of petrol. Cannot complain.

    Reply from T W Automotive on 02/04/20

    Hi Nathan, thank you for choosing us for the purchase of your lovely Golf GTI, was a pleasure dealing with you and your family. Thank you so much for your feedback it is highly valued