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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 230 customer reviews

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  • 5

    By Jake Wagstaff on 21 March 2022 | Verified purchase

    Very good service from top salesmen

    Reply from T W Automotive on 21/03/22

    Hi jake, thank you for your review. We wish you all the best with your lovely Golf GTD. Happy motoring. Team T W


  • 5

    Professional,excellent cars

    By Kerry Morley on 21 March 2022 | Verified purchase

    Great customer service,no pushy salesman brilliant from start to finish good quality cars I love my new car thankyou guys

    Reply from T W Automotive on 21/03/22

    Hi Kerry, thank you for your kind words they are an absolute joy to read. Thanking you once again for your business you were a gem to deal with, we hope you enjoy your stunning Bmw 525d M Sport and look forward to dealing with you in the future, thanks again!


  • 5

    Tremendous customer service

    By Ben Hynes on 21 March 2022 | Verified purchase

    Old school style experience - welcoming, friendly, attentive and provided a great product. Will definitely keep these guys contact details any use again

    Reply from T W Automotive on 21/03/22

    Hi Ben, thank you for your generous review it is a joy for us to read, glad you enjoyed your experience with us, as this is what we strive for every time. We hope you and the mrs enjoy your new Bmw X1 for many miles to come! We look forward to dealing with you again


  • 5

    Customer service second to none

    By CJ Smith on 17 March 2022 | Verified purchase

    Customer service and communication from TW Automotive was second to none, communicated the whole time why the vehicle was prepared and was made to feel “valued” which is seldom done these days, no hesitation in recommending you speak to these guys about your next vehicle purchase.

    Reply from T W Automotive on 17/03/22

    Hi CJ, thank you so much for taking the time out to leave us a glowing review! Your words are a joy to read and we are humbled. Customer service is key for us and we are glad you had a great experience with us as we did providing you with your stunning Bmw X1.


  • 5

    Excellent service from T W Automotive

    By Scott Ellaby on 15 March 2022 | Verified purchase

    Excellent service from start to finish. Made us feel welcome and didn’t pressure us to buy. Communication was on point, would purchase again in the near future. The Missus loves the car!

    Reply from T W Automotive on 15/03/22

    Hi Scott, thank you for taking the time to leave this great review. We are delighted to hear that you had a great experience with us. Glad to hear your wife loves the car. If you ever need us for anything do not hesitate to get in touch. Happy motoring.


  • 5

    Fantastic dealership

    By Alex Hegedus on 09 March 2022 | Verified purchase

    Fantastic customer service. Transparent buying process which didn't end when you drove off. Kept in touch after the purchase making sure everything about the car was okay.

    Reply from T W Automotive on 09/03/22

    Hi Alex, was a pleasure dealing with you likewise and thank you so much for making the trip down all the way from the midlands to purchase your stunning 330D M Sport, we wish you all the best with it!


  • 5

    Fantastic service!!!

    By Anonymous on 04 March 2022 | Verified purchase

    Great company! Waqar was really friendly and accommodating from the moment we arrived. Highly recommend buying a car from TW Automotive

    Reply from T W Automotive on 04/03/22

    Hi, thank you for choosing TW Automotive for purchasing your amazing VW Golf GT, your comments really are a joy to read, we wish you many happy miles in it, and if you need us for anything you know exactly where we are


  • 5

    By Joe Douras on 02 March 2022 | Verified purchase

    Great Customer service when purchasing my BMW X5. Beautifully prepped car, knowledgeable guys and extremely helpful.

    Reply from T W Automotive on 02/03/22

    Hi Joe, glad to see you enjoyed your experience with us while purchasing your stunning Bmw X5 40D, your comments are a joy to to read. We pride ourselves in the best level of customer service and strive for going that extra mile for our customers, we wish you all the very best with your purchase and hope to see you again in the future


  • 5

    Exemplary customer service

    By Ade Phillips on 28 February 2022 | Verified purchase

    Exemplary customer service and care. All vehicles appeared pristine. All service history and receipts were provided. They were unsure about the timing belt, so replaced it for good measure and peace of mind. Highly recommended.

    Reply from T W Automotive on 28/02/22

    Hi Ade, thanking you for your positive feedback Glad you received a positive experience with us as customer service is at the forefront of everything we do. We hope you enjoy your amazing stage 2 Audi TTS if you need us for anything don’t hesitate to get in touch


  • 5

    Great service

    By Matthew Hedley on 18 February 2022 | Verified purchase

    Very professional service. Would definitely recommend!

    Reply from T W Automotive on 18/02/22

    Hi Matthew thank you for your feedback we pride ourselves on the best possible service we can provide for our customers and glad to see that reflected across to you while visiting us, we hope you enjoy your stunning bmw 1series and get the most out of it happy motoring!