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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 75 customer reviews

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  • 5

    Amazing service!

    By Lewis W on 08 February 2020 | Verified purchase

    Highly highly recommend. Incredible service from start to finish never at any moment felt rushed or pushed in to a purchase. Helped me step by step all the way and responded always with such polite manners and professionalism. My first time buying a car on hp so was very nervous but the guys at T W Automotives made that process smooth through out.

    Reply from T W Automotive on 08/02/20

    Hi Lewis, thank you for your kind words. Your comments are a joy to read and we are humbled. Customer service is very important to us and we are glad to hear that you had a great experience with us. If you need anything in the future just let us know. Enjoy your fabulous Bmw


  • 5

    Highly recommended TW Automotive

    By Mark B on 31 January 2020 | Verified purchase

    Thank you TW Automotive, I love my new car! It's been a pleasure dealing with both Waqar and Tee. Guys were very friendly, knowledgeable and helpful. They were not the usual pushy sales people trying to sell you everything and anything. Great service from start to end, nice and easy transaction. Wishing you both success in your new business venture.

    Reply from T W Automotive on 31/01/20

    Hi Mark, We are truly humbled by your kind words It means alot to us. It was a pleasure dealing with you both. Thank you for your business once again and enjoy your fabulous Bmw 430d.


  • 5

    Very good customer experience

    By Duncan H on 26 January 2020 | Verified purchase

    Was all round helpful and genuine people who care about what they sell and there customers.

    Reply from T W Automotive on 26/01/20

    Hello Duncan Thank you for your kind review. Your words mean alot to us. We hope you enjoy your lovely Golf Gti.


  • 5

    Brilliant experience

    By Tony P on 25 January 2020 | Verified purchase

    A pleasure to deal with from start to finish. The car was presented exceptionally. Easiest car buying experience that I have had to date. Would highly recommend and very happy with the service I received.

    Reply from T W Automotive on 25/01/20

    Hi Tony, thank you for your kind words. As you are aware we take pride in what we do. We are very happy you had a fab experience with us. It was great meeting you both and wish you all the best with your stunning corsa vxr. Enjoy


  • 5

    Outstanding Service

    By Elliott W on 23 January 2020 | Verified purchase

    Definitely the best customer service I've ever had when it comes to buying a car. Really friendly guys who take pride in the cars they sell. Due to work commitments I wasn't able to view the car during the day, but TW went above and beyond to let me visit in the evening. The car was exactly as described and beautifully presented. I'm now the proud owner of a shiny VW Passat. Thanks again, Elliott

    Reply from T W Automotive on 23/01/20

    Hi Elliott thank you for your review, it was a pleasure dealing with you and glad you enjoyed your experience and you are loving your new car, wish you all the best with it and look forward to seeing you again


  • 5

    Brilliant service

    By Akeeb H on 12 January 2020 | Verified purchase

    The most pleasant experience when coming to buy a car from start to finish. The overall service was above expectations and I would recommend other people to use this business when buying a car.

    Reply from T W Automotive on 13/01/20

    Hi Akeeb, thank you very much for your valued feedback, and glad you enjoyed your overall experience, we hope you continue to enjoy your top spec Golf GTD and it does you well, thanks again


  • 5

    Set a high standard of service.

    By Matthew G on 06 January 2020 | Verified purchase

    Great Service. Could not of been more helpful and forthcoming with information. Very trustworthy and deliver an outstanding service.

    Reply from T W Automotive on 06/01/20

    Hi Matthew, thank you for the feedback, customer service is at the forefront for us and glad you enjoyed your experience with us, we hope you continue to enjoy your lovely bmw 320i


  • 5

    Highly recommend. Quality cars and service.

    By Darren O on 05 January 2020 | Verified purchase

    Great guys to deal with. Present their cars extremely well.

    Reply from T W Automotive on 06/01/20

    Hi Darren, glad you are pleased with your purchase of your 5 series GT, thank you ever so much for your business and most of all appreciate you coming down all the way from Northern Ireland to collect your vehicle from us, we wish you all the best with it and look forward to dealing with you again


  • 5

    Great cars and service !

    By Rob H on 05 January 2020 | Verified purchase

    Bought a BMW 325d off T W Automotive about a month ago ,great looking car but I had a couple of issues with it which was a bit annoying a the time but after contacting them and speaking to Tee these were soon rectified,won’t go into detail to much but the guy couldn't have possibly done any more than he did to correct any faults .I’m now more than happy and would definitely recommend them ,great cars and fantastic after service ..nice to find someone who’s passionate about their job.

    Reply from T W Automotive on 05/01/20

    Hi, thank you for your kind review. Customer service and after sales is key to our company assuring every customer is fully satisfied with their experience. We are always more than happy to help. Wish you a Happy New Year and hope you enjoy the car to its fullest.


  • 5

    Friendly and professional.

    By Ruth W on 13 December 2019 | Verified purchase

    A very friendly, professional service. We were shown all details of previous services and work carried out on the car, including a full diagnostic check, which reassured us. Would definitely recommend this company.

    Reply from T W Automotive on 13/12/19

    Thank you for your business and your feedback, it was a pleasure dealing with you, we wish you all the best with your one off BMW Z4, and hope you loved the long drive back