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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 144 customer reviews

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  • 5

    Great company, world class service 🙌🏾

    By Rahman O on 12 December 2020 | Verified purchase

    Top company, thank you for your service. Everything was as described. So far they have been completely honest in every way about the details of the vehicle and they fully stand behind there product. Sent the payment in the morning and the vehicle was delivered on my drive by the evening. Will recommend and will purchase from you guys again. Take care.

    Reply from T W Automotive on 12/12/20

    Hi Rahman, thank you for your lovely review it fully reflects what we stand for as a company and what we strive for, thank you for putting your utmost trust in us and buying remotely from us, we hope you enjoy your stunning one off 1 series M Sport and we hope to deal with you again in the future


  • 5

    Big Recommendation for Automotive.I hope again...

    By Mariusz W on 11 December 2020 | Verified purchase

    Excellent seller.More than professional. I can recommend them for other. They was very helpful and honest.

    Reply from T W Automotive on 11/12/20

    Hi Mariusz, thank you for your kind words. It was a pleasure meeting you and your wife. We wish you all the best with your new car.


  • 5

    Really positive experience.

    By Jon R on 08 December 2020 | Verified purchase

    Very positive experience with TW Automotive. As one not overly comfortable or experienced buying and selling cars did feel there was a sense of reassurance and honesty. Clearly all sorts can go wrong with cars but have a confidence that the guys will be there to support should I need them.

    Reply from T W Automotive on 08/12/20

    Hi Jon, thank you for rating us so highly, your feedback means a lot. We are glad you had a great experience with us. Customer service is key. What a fantastic car you know own and we hope you enjoy your fab Bmw 3 series tourer. If you ever need anything please don’t hesitate to contact us.


  • 5

    Cannot fault them

    By Ella P on 22 November 2020 | Verified purchase

    Very good experience purchasing a Golf Gti, very honest and helpful when had any questions or anything.

    Reply from T W Automotive on 27/11/20

    Hi Ella, thank you for your kind words, it was a pleasure dealing with you and your partner. What a fantastic golf gti you now own. Enjoy your stunning car. We look forward to dealing with you both in the near future.


  • 5

    Would recommend this company.

    By Nicola K on 22 November 2020 | Verified purchase

    Professional, friendly and easy to deal with. The car was exactly as described. Very happy with the service provided.

    Reply from T W Automotive on 22/11/20

    Hi Nicola, thank you for your kind words it was an absolute pleasure supplying you with your lovely Range Rover Evoque and we hope you get the most out of it, if you ever need anything you know exactly where we are


  • 5

    Best car buying experience to date!

    By Zahra G on 14 November 2020 | Verified purchase

    Car buying can be stressful and I was looking to get a car but wasn’t entirely sure what I wanted. I had viewed a few local dealers in the area before my viewing at T W Automotive who hands down were fantastic. The car was immaculate in presentation and exactly as described over the phone. They answered all of my questions and were open and honest on all aspects of what I was buying. From the outset I felt at ease and there was no hard sell after my test drive. Outstanding customer service from start to finish and you can really see how passionate they are as a company for selling top quality used cars. Their reviews speak for themselves and I would definitely recommend this company to everyone for it’s honesty and transparency. Overall great experience!

    Reply from T W Automotive on 14/11/20

    Hi Zahra, thank you for rating us so highly. We are absolutely thrilled by your comments and glad to hear you had a great experience with us. Enjoy your stunning new car and if there is anything you need just get in touch.


  • 5

    Excellent service

    By Emma M on 13 November 2020 | Verified purchase

    Excellent service from enquiring about the car to getting it delivered to my door. Could not fault the company.

    Reply from T W Automotive on 13/11/20

    Hi Emma, thank you for putting your trust in us to remotely purchase your vehicle, we hope you get the most out of your stunning Golf GTD, and was a pleasure dealing with you, if you ever need us you know exactly where we are


  • 5

    Great Service

    By Manuela B on 13 November 2020 | Verified purchase

    This is a new company , but with great people behind it. They were fast to help , and managed to book me within 1h to see and test the car. The car was just as advertised . You can clearly see they hand pick the cars and dont sell rubbish like other dealers. They are polite, respect the covid rules (distance outside / mask when testing the car) and answer all questions you may have. It was a pleasure doing business with them.

    Reply from T W Automotive on 13/11/20

    Hi Manuela, thank you for choosing T W Automotive for your purchase, it was a pleasure dealing with you and we hope you enjoy your stunning VW Passat, your feedback means a lot to us and goes a long way


  • 5

    Amazing Service

    By Zubair G on 07 November 2020 | Verified purchase

    Really helpful and easy guys to deal with, from the initial enquiry all the way upto doing the deal and driving away everything felt so easy going. Would definitely recommend these guys and come back again for my next purchase

    Reply from T W Automotive on 07/11/20

    Hi Zubair, thank you for your kind words Feedback means a lot to us and goes a long way. We hope you continue to enjoy your lovely golf and look forward to dealing with you in the future


  • 5

    Impressed

    By Kyle F on 06 November 2020 | Verified purchase

    Friendly prompt service..5 stars!!! They where able to arrange finance really quick, vehicle is excellent condition, and the Free tank of fuel was a nice touch.

    Reply from T W Automotive on 06/11/20

    Hi Kyle, thank you for choosing T W Automotive, it was a pleasure dealing with you and we hope to meet you again in the future. Enjoy your fab Bmw 3 series touring.