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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 85 customer reviews

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  • 5

    Excellent, top lads

    By Khawar H on 09 October 2019 | Verified purchase

    Excellent customer service. Car was exactly as described, very happy with my purchase.

    Reply from T W Automotive on 31/10/19

    Hi Khawar, Thank you for taking the time out and leaving us a review. Customer service is key for us and it is good to know that you have had a great experience with us. All the best with your new car.


  • 5

    Vauxhall Astra Sri

    By Ben C on 08 October 2019 | Verified purchase

    Buying from TW automotive was a pain free and pleasurable experience having found the car i wanted they gave me as much time as i wanted to inspect the car (im a mechanic) and it had a decent amount of fuel in it for a good road test. Im very happy with the service provided and will definitely recommend to friends and use again myself in the future. They were nice and friendly and didn't apply any pressure when looking at car.

    Reply from T W Automotive on 08/10/19

    Hi Ben, thank you once again for your business it is much appreciated, we really value your feedback and wish you all the very best with your new car and wish to see you again in the near future


  • 5

    professional and helpful

    By Frank H on 04 October 2019 | Verified purchase

    Very nice experience with the company very professional and helpful before,during and after the sale will recommend

    Reply from T W Automotive on 05/10/19

    Thank you for your valued feedback, means everything to us, we hope you enjoy each day of your vehicle and hope to see you back when it comes to changing it in the future


  • 5

    Excellent buying experience

    By Wesley K on 18 September 2019 | Verified purchase

    Bought my new car from T W Automotive today and the process from start to finish was second to now. From my first contact till I got home all information given to me has been to the best of their knowledge and honest. I travelled 180miles to get the car and was even offered to be collected from the local train station. I would highly recommend buying a car from them and I would definitely buy another car from them when the time comes. Thank you again.

    Reply from T W Automotive on 19/09/19

    Hi, thank you so much for your kind review and putting your trust in us. We appreciate the distance you travelled. Enjoy your lovely car.


  • 5

    Great Service

    By Dominik B on 09 September 2019 | Verified purchase

    TW Automotive recently started their own car sales business and you can feel that they really look after their customers. My brother and I went to have a look at a car and we were pleasantly surprised by the knowledge about it and the ability to go on one of the longest test drives ever. The guys gave us a fair price on the part exchange and went above and beyond to offer a deal to suit my requirements. I would definitely recommend to anyone looking to buy a car.

    Reply from T W Automotive on 11/09/19

    Thank you for your kind words. We are glad we made your experience enjoyable. It was a pleasure meeting you and your brother. Enjoy your new Peugeot.


  • 5

    Good service!

    By Sergiu B on 08 September 2019 | Verified purchase

    Bought the car and then discovered that gear box didn't had oil. Dealer paid me half of the cost for service. I was happy with that. Maybe he would have checked car better. Overall I was happy!

    Reply from T W Automotive on 08/09/19

    Hi Sergiu, thank you for your review We hope you are enjoying your new vehicle, and we are glad that we could help put things right for you We look forward to seeing you again


  • 5

    Awesome guys!

    By Adeel A on 28 August 2019 | Verified purchase

    Awesome experience! Great professional service provided, honest and always looking at my best interest, not pushy like most dealers. A+ will be recommending to friends and family

    Reply from T W Automotive on 06/09/19

    Hi Adeel, thank you for your feedback. Customer service is priority for us and we are glad you had an excellent experience. Hope you are enjoying the GTI.


  • 5

    Great experience, process made easy

    By Kuljeet S on 26 August 2019 | Verified purchase

    The car I came to look at was in very good condition for its age and I was told straight away about the only one thing which was not working and the fact that they had ordered a part which they will be sending to me, shows they will go beyond the normal dealers. I wanted to finance the car and they manage to speed up the process which allowed me to drive the car away the same day. Great service!

    Reply from T W Automotive on 06/09/19

    Kuljeet, what a machine you bought and a rare one! We hope you are enjoying the car. It was good to meet you. Thank you for your business.


  • 5

    Amazing service

    By Zsolt K on 24 August 2019 | Verified purchase

    Very happy with purchase of my New car, got accepted on finance and collected my car the next day, hassle free and really easy process without the usual sales tactics I felt very comfortable would definitely recommend

    Reply from T W Automotive on 06/09/19

    Thank you for your feedback. It was pleasure meeting you. Enjoy your new car.


  • 5

    Exceptional service offered by TEE

    By Arshan A on 24 August 2019 | Verified purchase

    TEE was excellent, very professional and honest about the vehicle. Purchased a Bmw 530d m sport without any pressure. Was a pleasure doing business with you and I surely will be back again for my next purchase. Much appreciated.

    Reply from T W Automotive on 06/09/19

    Thank you for your custom, it was a pleasure to meet you. Hope you are enjoying your new purchase. Happy motoring. :-)