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Customer reviews of T W Automotive

At T W Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

 

HIGHLY RATED ON AUTO TRADER FOR OUR CUSTOMER SERVICE 2020

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T W Automotive

T W Automotive
5
5.0

Based on 144 customer reviews

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  • 5

    fantastic customer service

    By Michael B on 22 July 2020 | Verified purchase

    Fantastic customer service, they went above and beyond , will highly recommend them . Will definitely do business with them again .

    Reply from T W Automotive on 22/07/20

    Hi Michael. Thank you for taking the time out to leave us a wonderful review. It was a pleasure doing business with you both and wish you all the best with your stunning golf GTD. If you need anything in the future dont hesitate to get in touch.


  • 5

    Don’t hesitate! Perfect from start to finish :)

    By Kyle S on 16 July 2020 | Verified purchase

    Excellent service, vehicle as described, long distance sale completed with no difficulties! Friendly advice, great communication and went above and beyond what was required. Extremely happy, thankyou!

    Reply from T W Automotive on 16/07/20

    Hi Kyle, thank you for your business and putting trust in us to complete your long distance sale, was a pleasure dealing with you, your feedback is ever so important to us to continue growing as a business, we wish you all the best with your stunning VXR Nurburgring edition, if you ever need us you know where we are


  • 5

    Brilliant experience

    By Cassandra R on 15 July 2020 | Verified purchase

    From enquiring to buying the communication was brilliant. Highly recommend buying from this company. The car arrived in perfect condition, spotlessly clean!

    Reply from T W Automotive on 15/07/20

    Hi Cassandra, thank you so much for your feedback, it was a pleasure supplying you with your stunning M sport estate, we hope you get the most out of it and enjoy it, if you ever need us for anything we are always happy to help


  • 5

    Review of service

    By Scott W on 10 July 2020 | Verified purchase

    Excellent Service and highly recommended to buy from

    Reply from T W Automotive on 10/07/20

    Hi Scott, thank you for your positive feedback, it means a lot to us. We hope you and your partner enjoy your lovely VXR Clubsport and if you need anything in the future don’t hesitate to get in touch.


  • 5

    My new car just as I hoped.

    By Adam B on 07 July 2020 | Verified purchase

    Probably my best car buying experience. Bought bmw over the phone after seeing on autotrader. Transferred money and the car was delivered free the following day with a full tank of fuel. I'm sure people would buy another car more often if it was always this painless. Cheers Guys.

    Reply from T W Automotive on 07/07/20

    Hi Adam, we really appreciate your business, and we thank you for putting your trust and confidence in us to purchase your vehicle remotely over the phone, glad we made it as painless as possible for you, thank you for the valuable feedback as it is a joy to read, once again we hope you get the most out of your lovely 330D M Sport


  • 5

    Honest and Trustworthy.

    By Eddie S on 06 July 2020 | Verified purchase

    Very pleased with the whole process of buying a car from these guys, really professional, understanding and informative. Even before I could check out the car they informed me of a minor fault with the parking sensors which was already ordered to be repaired within a couple of days. After agreeing sale and purchase of the car they delivered the car within 3 days with all repairs completed to a high standard. I would highly recommend T W Automotive for those looking to buy a used car. Very trustworthy and honest guys.

    Reply from T W Automotive on 06/07/20

    Hi Eddie, thank you so much for your glowing review, your feedback is very important to us and it was an absolute pleasure dealing with you, we hope you and your dad get the most out of your stunning A6 thanks again


  • 5

    Great experience

    By James H on 04 July 2020 | Verified purchase

    Great guys. Everything they said they would do they did. Extremely professional and would definitely recommend them. Cheers guys

    Reply from T W Automotive on 04/07/20

    Hi James, thank you for your feedback, it goes a long way, was a pleasure dealing with you and thank you for putting your trust in us to purchase your vehicle remotely, we wish you all the best with your one off BMW 525D


  • 5

    Audi TT purchase

    By Paul W on 03 July 2020 | Verified purchase

    Fantastic car buying experience! These guys are a true credit to the motor industry! The Audi TT was absolutely stunning, car delivered to my house with a full tank of fuel and looking pristine! I have bought many cars from main dealers and I can honestly say this is the best service I have received so far! Thank you to Tee who has really been a true gentleman and puts Customer Service as his No.1 priority! A++

    Reply from T W Automotive on 03/07/20

    Hi Paul, thank you for your lovely feedback. Your words are so refreshing to read. It was a pleasure to meet you and we thank you for putting your trust in us to buy the car remotely. We always aim to do our very best and we are happy we provided you with an A++ service. Enjoy your fab Audi TT. If you need anything in the future we are always here.


  • 5

    New car perchase

    By George P on 02 July 2020 | Verified purchase

    Very nice guys, incredibly helpful and willing to help out wherever possible. They made everything incredibly crusey. Highly recommended

    Reply from T W Automotive on 02/07/20

    Hi George, thank you so much for taking the time to leave us such a glowing review. It is lovely to hear that we were able to meet your every need. We will always go the extra mile for our customers. We wish you the best in your lovely 5 series.


  • 5

    Excellent customer service

    By Samantha L on 22 June 2020 | Verified purchase

    I was a little nervous at first about buying a car I hadn't actually seen. I was soon put at ease after talking to these guys at length. Everything was arranged over the phone, including finance. The car was personally delivered to me only 3 days later. And even then There was no rush to sign anything, I had chance to make sure i was still happy before going ahead with the purchase. I am delighted with my BMW. It is exactly as it was described, nothing hidden from me. These guys really do go above and beyond. So if you're looking for honest reliable service then no need to hesitate. I will be recommending them to anyone needing a quality used car. I'm over the moon.

    Reply from T W Automotive on 22/06/20

    Hi Samantha, thank you so much for your lovely review. We couldn’t be happier with the way you feel about your experience and the service you received from us at T W Automotive. Your comments are refreshing to read. We hope you enjoy your lovely Bmw.